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Retail Sales and Service Basics

Title: Retail Sales and Service Basics
Developed by: Retail Training.com
Target Audience: New hire retail sales associates and those who need to master basic service skills.
Hours of Study: 0.33
Course Outline:
- Maintain a service focused attitude
- Set the stage to sell
- Learn about the products and services you sell
- Assess and meet customers’ needs
- Balance your responsibilities
To ensure effectiveness, the Sales and Service Skills Standards, developed by the National Retail Federation (NRF), have been integrated through the course.
Cost: $20/£13/€18
Group Discounts: 100-249 seats 20% off, 250-499 30% off, 500-999 40% off, 1000+ 50% off