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Retail Sales and Service Basics

Brochure: pdf   Contact Us: contact us   Buy: buy  

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Title:  Retail Sales and Service Basics

Developed by: Retail

Target Audience:  New hire retail sales associates and those who need to master basic service skills.

Hours of Study: 0.33

Course Outline:

  • Maintain a service focused attitude
  • Set the stage to sell
  • Learn about the products and services you sell
  • Assess and meet customers’ needs
  • Balance your responsibilities

To ensure effectiveness, the Sales and Service Skills Standards, developed by the National Retail Federation (NRF), have been integrated through the course.

Cost: $20/£13/€18

Group Discounts: 100-249 seats 20% off, 250-499 30% off, 500-999 40% off, 1000+ 50% off