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We're All Different

Brochure: pdf   Contact Us: contact us   Buy: buy  

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Title:  We’re All Different

Developed by: Retail

Target Audience:  Sales associates who need to find out how misunderstandings resulting from our differences can have an impact on the work environment and store sales.  They will learn how to use the SHOES method to overcome communication barriers.

Hours of Study: 0.33

Course Outline:

  • We’re all different
  • Customer attitudes
  • Customer communication
  • Comfort zones
  • Different needs

Cost: $20/£13/€18

Group Discounts: 100-249 seats 20% off, 250-499 30% off, 500-999 40% off, 1000+ 50% off