The Retail Sales Transaction

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Title:  The Retail Sales Transaction

Developed by: Retail Training.com

Target Audience:  New sales associates who need to understand the natural progression of a retail sales transaction and how to interact with customers depending on where they are in their decision making process.

Hours of Study: 0.33

Course Outline:

• Opening the sale
• Understanding the needs of the customer
• Encouraging the purchase
• Closing the sale
• Follow up

Cost: $20/£13/€18

Group Discounts: 100-249 seats 20% off, 250-499 30% off, 500-999 40% off, 1000+ 50% off