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The Retail Sales Transaction

Title: The Retail Sales Transaction
Developed by: Retail Training.com
Target Audience: New sales associates who need to understand the natural progression of a retail sales transaction and how to interact with customers depending on where they are in their decision making process.
Hours of Study: 0.33
Course Outline:
- Opening the sale
- Understanding the needs of the customer
- Encouraging the purchase
- Closing the sale
- Follow up
Cost: $20/£13/€18
Group Discounts: 100-249 seats 20% off, 250-499 30% off, 500-999 40% off, 1000+ 50% off