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Consultative Selling

Brochure: pdf   Contact Us: contact us   Buy: buy  

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Title: Consultative Selling

Developed by: Retail

Target Audience: Sales associates who want to learn the techniques of active listening in order to determine the best product fit to meet the customer need. Associates will also learn about bad communication habits that turn off customers and interfere with the sales transaction.

Hours of Study: 0.33

Course Outline:

  • Consultative selling overview
  • Active listening technique
  • Reinforcement techniques
  • Alignment and closing the sale

Cost: $20/£13/€18

Group Discounts: 100-249 seats 20% off, 250-499 30% off, 500-999 40% off, 1000+ 50% off