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Cashier Service Basics

Brochure: pdf   Contact Us: contact us   Buy: buy  

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Title:  Cashier Service Basics

Developed by: Retail

Target Audience:  Sales associates and cashiers who need to acquire basic cashier service skills.  You learn how to balance interpersonal service skills with adherence to store policies and procedures to ensure a lasting impression on the customer.

Hours of Study: 0.33

Course Outline:

  • Cashier fundamentals – on the lane
  • Customer service
  • Processing transactions
  • Ask customer focused questions
  • Handle merchandise

Note: this course does not cover how to use specific POS systems.  

Cost: $20/£13/€18

Group Discounts: 100-249 seats 20% off, 250-499 30% off, 500-999 40% off, 1000+ 50% off