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Title: Operations

Developed by: NRF Foundation

Target Audience: The Retail Management Training Suite is designed to engage a new Sales Manager or Assistant Manager, but it is also ideal for all retail managers who would like to learn and understand more about the retail business.

Hours of Study: 1.5

Course Outline:

  • Financial Aspects of Operations
  • Operational Elements that Support the Shopping Experience
  • How Staffing Support Operations
  • Staffing Quiz
  • Utilization Quiz
  • Loss Prevention
  • Store Safety Quiz

NB This course is suitable for use in Microsoft Windows based environments but not MAC environments.

Cost: $50/£33/€45

Group Discounts: 100-249 seats 20% off, 250-499 30% off, 500-999 40% off, 1000+ 50% off

Alternative courses on the same subject: Martec’s Introduction to Store Operations presents a high level overview of all store operations activities across all retail segments except hospitality. It is suited to induction training for those new to retailing and companies that sell goods and services to retailers. NRF’s Introduction to Retail Management gives a wider view of what retail managers or potential managers need to know specifically from a fashion/department store perspective.