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Omni-Channel Retailing

Brochure: pdf   Demo: demo   Contact Us: contact us   Buy: buy  

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Title: Omni-Channel Retailing

Developed by: Martec International

Target Audience: This omni-channel retailing e-learning course is designed for companies that are currently operating in a multi-channel environment and also those that are considering adding a sales channel such as a transactional web site. It is designed for e-commerce teams, buying and merchandising teams and marketing teams. Those responsible for developing strategy in companies currently operating only in one sale channel with benefit.

Hours of Study: 4

Course Outline:

  • Introduction to Omni-Channel Retailing
  • Performance Measurement
  • Customer service
  • Changing Business Processes
  • The technology based store of the (near) future
  • Challenges in store – profitability impact
  • Conclusions

Cost: $360/£235/€320

Group Discounts: 100-249 seats 20% off, 250-499 30% off, 500-999 40% off, 1000+ 50% off