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Buyers' Guides

Buyers' Guide

Which Options to Pick?

Some training subjects are addressed by more than one partner in the Academy. Where you have multiple choices to meet a need,the table below offers guidance where this situation exists.

Class Options Guidance
Store Operations
  • Martec’s Introduction to Store Operations presents a high level overview of all store operations activities across all retail segments except hospitality. It is suited to induction training for those new to retailing and companies that sell goods and services to retailers.
  • NRF’s Introduction to Retail Management gives a wider view of what retail managers or potential managers need to know specifically from a fashion/department store perspective.
  • NRF’s Operations class, which is also part of the NRF Retail Management Suite, reviews store operations and is more geared to the department store and non-food retail segments than the Martec offering.
Financial Knowledge
  • Mindedge has a Retail Math class which covers all the basic arithmetic formulae and calculations necessary when calculating key retail numbers. It is a good class to take if you do not have a good understanding of basic maths before you start to study the financial classes.
  •’s Introduction to Retail Finance is a 20 minute program which introduces the three main financial statements and also introduces Open to Buy. It goes on to explain the importance of financial analysis.
  • NRF’s Principles of Financial Reporting class is suited to store managers and potential store managers who need to understand and interpret financial reports, particularly related to periodic trading statements.
  • Martec’s Retail Financials module is more geared to retail headquarters personnel who need to analyse a company’s financial statements to identify long term trends and performance improvement opportunities, by analysing the profit and loss account, balance sheet and cashflow statement along with selected key performance indicators.
  • Martec’s Consumer Goods - Financials and Key Performance Indicators  module provides similar training based on typical consumer goods companies financial statements and key performance indicators.
Buying and Merchandising
  • Martec’s Buying, Category and Merchandise Management class is an introductory level class for those who need a complete overview of the buying and merchandising function.
  • Martec’s Buying and Merchandising class is a detailed drill down on all the core processes in buying and merchandising and is the next level of detail after the overview class immediately above.
Space Management and Visual Merchandising
  • The NRF Retail Management Suite has an overview level component in the Merchandising Module suitable for potential store managers and supervisors.
  • has two courses – Merchandising Basics is an entry level program suitable for new sales associates and other shop floor staff. Impulse Merchandising builds on the basic class to give more insight on how to grow sales using impulse merchandising techniques. It is more suited to senior supervisors and store management and will also benefit some headquarters visual merchandising and store operations staff. Both options work well for chains and independents.
Selling and Customer Service
  • NRF’s Introduction to Selling and Service provides a basic introduction to the subject.
  • You Achieve’s Customer Service Essentials and Selling Essentials are two programmes that also provide a fairly straightforward introduction to the subject. They both require about 5 hours of study in total, though you can do it in small amounts.
  • provides a series of 21 programs, each about 20 minutes dealing with many different aspects of selling and service in a retail environment. These allow you to build a near customised retail selling curriculum for your company.

Alternatively, if you wish to know which courses are suitable for a particular job role, use the buyers’ guide search tool above to help you make your selection. This shows you the target audience for the course, the complexity of the course and more about the course and the subjects covered.

You may also combine programs from more than one partner to create a more complete solution to your training needs.